In Minutly, a service is a project, business process, or solution that is offered to customers or end-users to help them accomplish their goals. Minutly provides a service catalog that enables businesses to offer and manage their services through the portal. This can improve conversion, enhance service delivery, reduce costs, and increase customer satisfaction.
Create a service
Log in to your Minutly Pro. You can create a service from the user dashboard (for individual teams) or from the company dashboard (for business). Minutly will guide you through the steps and collect the necessary details. You can always update the details later.
Add Service Item(s)
A service item is a work product or deliverable that you intend to create for the customer. In Minutly, a service item represents a verifiable deliverable, such as a piece of functionality, a new feature, bug fixes, or improvements that you create for the user.
The elements of a service item in Minutly include:
There are three easy way to set up services fast and easy:
Task Management
In Minutly, task management is an important aspect of service planning and delivery. A task represents a work item that is required to complete a service item (or deliverable). Use tasks to plan, organize, track, and complete the deliverables successfully.
In Minutly, one service item can have one or many tasks. For example, a new web page design may involve multiple tasks from design, development, testing, and DevOps.
In Minutly, task management is the process of tracking and organizing tasks to ensure that the service items are completed on time, within budget, and to the expected quality.
Once the task has been created, it can be tracked and updated in Minutly as it progresses through the workflow. Minutly provides a range of tools for task management, including a Kanban board, workflows, reporting, and collaboration features. By using Minutly to manage tasks, teams can ensure that work is being completed efficiently, with visibility into task status and progress.
Package Service
Packaging services involve bundling related service items together into a package or offer. This allows customers to select a package of services that meets their needs, rather than having to choose each service item individually. packaging services can help simplify the purchasing process for customers and increase sales. Here are the steps for packaging services:
Minutly allows a maximum of three packages per service. You can use service items across multiple packages.
Publish service
You’re almost there! It is time to publish the service and start taking orders.
Click “Save” to publish the service. The system will check for the completeness of the service, and send it for internal review. Upon successful review, the service will be added to your business service catalog and ready to use.
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